Service Management

{"xsrfToken":"BRY4-NDU2-O5PW-SFAT_0978e6097f148d08be5f107fc82de8e1334f1a13_lout","branding":{"id":"2","key":"itsd","name":"IT Support Request","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"headerBGColor":"#006696","headerLinkColor":"#ffffff","headerLinkHoverColor":"#ffffff","headerLinkHoverBGColor":"#006696","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/global-logo?_=afc33cf6ac4d612e600bdf18411c52d9","logoId":2,"helpCenterTitle":"Welcome to the Service Desk","sharedPortalName":"Service Desk"},"login":{"allowCookies":true,"externalUserManagement":true,"contactAdminLink":"Veuillez contacter vos administrateurs Jira","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/portal/2/user/login","canReset":true,"sdUserSignUpEnabled":true,"loginAnnouncementHeader":"","loginAnnouncementMessage":"Vous pouvez aussi nous envoyer un e-mail à <a href=\"mailto:servicedesk@hefr.ch\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">servicedesk@hefr.ch<img class=\"rendericon\" src=\"https://jira.hefr.ch/images/icons/mail_small.gif\" height=\"12\" width=\"13\" align=\"absmiddle\" alt=\"\" border=\"0\"></a> \n<a href=\"https://status.hefr.ch/\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">Vérifiez l'état de nos systèmes</a> \nEt en cas d'urgence, vous pouvez nous téléphoner au +41 26 429 6966 \n<a href=\"https://get.teamviewer.com/635pryt\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">Démarrer l'outil de support à distance</a> <img src=\"https://i.ibb.co/P1x9ybj/ISO-7010-W001-svg.png\" style=\"border: 0px solid black\"> Veuillez svp utiliser ci-dessous votre authentifiant 8.8@hes-so.ch"},"loginAnnouncement":{"header":"","headerWiki":"","message":"*Vous pouvez aussi nous envoyer un e-mail à* [servicedesk@hefr.ch|mailto:servicedesk@hefr.ch]\n\n[Vérifiez l'état de nos systèmes|https://status.hefr.ch/]\n\nEt en cas d'urgence, vous pouvez nous téléphoner au +41 26 429 6966\n\n[Démarrer l'outil de support à distance|https://get.teamviewer.com/635pryt]\n!https://i.ibb.co/P1x9ybj/ISO-7010-W001-svg.png|align=center!\n{color:red}Veuillez svp utiliser ci-dessous votre authentifiant 8.8@hes-so.ch{color}","messageWiki":"Vous pouvez aussi nous envoyer un e-mail à <a href=\"mailto:servicedesk@hefr.ch\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">servicedesk@hefr.ch<img class=\"rendericon\" src=\"https://jira.hefr.ch/servicedesk/customershim/images/icons/mail_small.gif\" height=\"12\" width=\"13\" align=\"absmiddle\" alt=\"\" border=\"0\"></a> \n<a href=\"https://status.hefr.ch/\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">Vérifiez l'état de nos systèmes</a> \nEt en cas d'urgence, vous pouvez nous téléphoner au +41 26 429 6966 \n<a href=\"https://get.teamviewer.com/635pryt\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">Démarrer l'outil de support à distance</a> <img src=\"https://i.ibb.co/P1x9ybj/ISO-7010-W001-svg.png\" style=\"border: 0px solid black\"> Veuillez svp utiliser ci-dessous votre authentifiant 8.8@hes-so.ch","canEditAnnouncement":false,"portalId":null}}

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